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FAQ

Q : Do you provide worldwide shipping ? 

 

A : Yes, we are able to provide worldide shipping to mainland locations with access to the appropriate postal services for receiving orders from abroad. We are based in the United Kingdom and any packages ordered will be delivered through Royal Mail, a British postal service. Additional details may be found on their website about locations they may not be able to ship too due to geographical restraints. 

 

Q : How much is shipping cost? 

 

A : We calculate shipping cost based on the weight of an item. The more weight in the total order, the more the shipping cost. 

 

Q : Do you create custom made to order art or designs for a fee?

 

A : No we do not provide custom made products or commission work. All artwork produced by Iridescent illumination is one of a kind, unique and original. 

 

Q : What happens if I need a return of refund?

 

A : Please read our Return and refunds notice. For any further help, please fill in our contact form with the relevant criteria. 

Q : How long is the delivery time?

A : Delivery time depends on your location at the time of order. For UK residents delivery time should be 1-5 days. For residents living in Europe delivery time should be 1-10 days. For residents living in other parts of the world delivery time should be 1-14 days.  

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